There may not be a more recognized name within the Back Cove Yachts family than that of Guy Seiders. Guy has worked tirelessly throughout his career assisting our dealers and owners in his role as our Customer Service Representative. Until recently, Guy had independently managed the warranty and after sales needs of our owners and dealers, which included well over 800 boats berthed throughout the US, Australia, Canada, and numerous other locales around the globe.
Guy came to Back Cove in 2006, beginning as a mechanic on the BC29 assembly line after a brief stint working at a local customer service call center. This move came after a successful career as a lobsterman, working the waters of MidCoast Maine. With Guy’s in-depth working knowledge of boats, ability to solve problems, and communicate effectively, it didn’t take long for him to create a home in customer service.
While we’ve learned so much through our dealer and owner communications over the years, there has been one common theme that we hear time and again; and that is how amazing, responsive, and helpful Guy has been. Often, one of the first questions we get when a Back Cove Owner arrives for a shop tour, is “Can we meet Guy? He’s helped us out so much and we’d love the opportunity to meet him.”
As some of you may not know, Guy has started down his much-deserved path toward retirement; he is reducing his schedule to three days per week, Monday through Wednesday. We have already bolstered our Customer Service capacity to continue the legacy that Guy has established during his exemplary career with Back Cove Yachts. So please join us in thanking Guy for all the work he’s done for Back Cove over the years, and also for continuing on a little while longer, so that your Back Cove is ready for that next voyage.